Client Services Director must have expertise formulating and instituting policies, procedures, and controls to assure efficient aircraft management for Solairus Aviation’s nationwide fleet. The Client Services Director is involved in all aspects of the flight department. During the onboarding of a new account, the CSD acts as a project manager as well as the recruiter for new employees. Client Service Directors are responsible for maintaining a strong relationship with the Client Aviation Manager while also performing various projects for the account. The CSD is responsible for proficient communication between the crew and all internal departments to ensure a high level of service to the client.